Frequently Asked Questions about Our Private Car Service
Browse the FAQs about our local transportation services. Get answers about booking procedures, service areas, and pricing for Salt Lake City car service.
Can't find answers to your questions? Contact XE Park City at 801-230-4177 for specific information about your private car service needs.
How do I book a ride with XE Park City?
Booking a ride is simple. You can contact us directly through our website, complete the booking form with your details, send us a text or give us a call at 801-230-4177. We recommend booking in advance to ensure availability, especially during the peak ski season, the Sundance Film Festival, and numerous conferences held annually in Salt Lake City and Lehi, UT.
Are your vehicles equipped for mountain winter conditions?
Yes, we do have vehicles with 4WD and are meticulously maintained for safe driving in winter conditions. Our experienced drivers are familiar with local weather patterns and road conditions to ensure a safe and smooth ride.
Do you offer transportation to ski resorts outside of Park City / Deer Valley?
Absolutely. We provide transportation services to various ski resorts beyond Park City / Deer Valley, including Snowbird, Alta, Brighton, Solitude, Powder Mountain and Snowbasin. We can tailor the trip according to your needs, ensuring a seamless journey to your chosen destination.
Can I arrange a multi-stop itinerary with XE Park City?
Yes, our private car service is fully customizable, allowing you to create a multi-stop itinerary. Whether you want to visit local attractions, make a few stops around town, or explore nearby areas, we can accommodate your travel plans with ease.
Do you allow smoking or vaping in your vehicles?
No, all our vehicles are smoke and vape free. Additionally, none of our drivers smoke or vape.
What does XE stand for?
Steve, XE Park City’s founder, once fluently knew the Vietnamese language. “XE” means “automobile” in the Vietnamese language.
Do you allow pets?
Yes, in addition to Service Animals, we do allow pets. If it is not a Service Animal, we may charge a small cleaning fee.
Do you offer car seats / boosters?
Yes, we have a three stage car seat allowing for rear and front facing safety, as well as a booster. Please let us know if you require one or both at booking.
Is gratuity included in the quoted price?
No. Steve’s mission is to elevate your private car service experience. If he and his drivers meet or exceed your expectations, we truly appreciate the gratuity. Note: 100% of the gratuity goes to your driver.
What is XE Park City’s Cancellation Policy?
In a dynamic world, we understand life happens. For private car service, you receive a full refund if the cancellation is made via text or call to XE Park City two (2) or more hours before scheduled pickup. Car service canceled within two (2) hours of scheduled departure receive 50% of the base fare. The reason for XE Park City retaining 50% of the base fare is due to the probable loss of revenue and drivers being left with “dead time” between scheduled transportation services.
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